pay-for-performance-water-service - CommunityFix Tags

Solutions 2

#00190Run water as a public utility with a reinvestment mandate and a standing leak-reduction program

Reform water governance so operating margins are locked into a reinvestment mandate—pipe renewal, leak detection, and repair—rather than extracted as profit or dispersed by weak management. A public regie has a structural advantage in drying climates: it is not penalized by selli

city

Case studies

#00055Professionalized, results-based maintenance service paid for by uptime (not community self-management)

Replace volunteer committees with a professional maintenance company on a performance contract: hotline, guaranteed repair times (~3 days), preventive maintenance, and a stocked parts supply chain — funded by pooled mobile-money subscriptions and results-based payments tied to up

Kitui County, Kenyaregion

Case studies

Case studies 4

Cochabamba, Bolivia

Partial

SEMAPA (municipal utility) with citizen board seats; self-built water committees in Zona Sur · since 2000 · City

Cochabamba is a critical cautionary case: in 2000 the 'water war' expelled the Bechtel-led concession after tariff hikes, and SEMAPA returned to public control with citizen seats on its board. Fifteen or more years late…

Non-revenue water at SEMAPA, 15+ years after remunicipalization~40-50%percent

Water price paid by tanker-dependent Zona Sur households vs. network price5-10x network pricesmultiple of network price

Municipal utility revenues; community self-funding for Zona Sur water committees · 1 source

Paris, France

Success

Eau de Paris (municipal regie), City of Paris · since 2010 · City

On 1 January 2010 the City of Paris replaced its Veolia and Suez water distribution contracts with a single municipal regie, Eau de Paris. The regie cut prices 8% in 2010–11, invested 560 million EUR in the network and…

Estimated annual gains from remunicipalization~35 million EUR/yr (operator's own figure, partly debated as accounting-perimeter effects)EUR/yr

Water price change at transition-8%percent

Water tariff revenues retained within the public regie · 1 source

Southern Africa (South Africa, Mozambique, Zambia, Eswatini)

Failed

PlayPumps International (Trevor Field); installs executed via NGOs including Save the Children · 2000–2009 · Region

PlayPumps International installed merry-go-round handpumps intended to lift groundwater as children played, with maintenance funded by advertising revenue on storage-tank billboards. Backed by approximately $60M from th…

Per-unit cost vs. conventional handpump~6,500 → ~14,000USD

Maximum outage duration recorded at a site17months

Case Foundation, PEPFAR, USAID, Clinton Global Initiative (~$60M campaign) · 2 sources

Kitui & Kwale Counties, Kenya

Success

FundiFix Ltd / Water Services Maintenance Trust Fund, with Oxford REACH, University of Nairobi and UNICEF · since 2013 · Region

A professional maintenance company on performance contracts replaced volunteer community management across two Kenyan counties. Communities call a hotline; "smart handpump" sensors (accelerometer + GSM) flag failures re…

Handpump repair time~30 → <3days

Piped-scheme repair time46-67 → ~2days

Pooled user subscriptions via M-PESA plus results-based donor funding (FCDO/UKRI; share GmbH 1:1 bottled-water match) · 2 sources

#pay-for-performance-water-service

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