Professionalized, results-based maintenance service paid for by uptime (not community self-management)
#00055
Replace volunteer committees with a professional maintenance company on a performance contract: hotline, guaranteed repair times (~3 days), preventive maintenance, and a stocked parts supply chain — funded by pooled mobile-money subscriptions and results-based payments tied to up
PlayPumps International (Trevor Field); installs executed via NGOs including Save the Children · 2000–2009 · Region
PlayPumps International installed merry-go-round handpumps intended to lift groundwater as children played, with maintenance funded by advertising revenue on storage-tank billboards. Backed by approximately $60M from th…
Case Foundation, PEPFAR, USAID, Clinton Global Initiative (~$60M campaign) · 2 sources
FundiFix Ltd / Water Services Maintenance Trust Fund, with Oxford REACH, University of Nairobi and UNICEF · since 2013 · Region
A professional maintenance company on performance contracts replaced volunteer community management across two Kenyan counties. Communities call a hotline; "smart handpump" sensors (accelerometer + GSM) flag failures re…
Pooled user subscriptions via M-PESA plus results-based donor funding (FCDO/UKRI; share GmbH 1:1 bottled-water match) · 2 sources