Vulnerable-person registry with scripted phone check-ins during alerts, opt-out by default
#00181
A city registry of heat-vulnerable residents (isolated elderly, people with disabilities or chronic illness) paired with scripted phone check-ins by trained agents during heat alerts, escalating to in-person visits when calls go unanswered. Opt-out enrollment by default — opt-in
Paris, France
PartialCity of Paris (municipal social action services), triage script co-written with Necker Hospital doctors · since 2004 · City
The CHALEX registry (since renamed REFLEX) was created in 2004 after the August 2003 heatwave that killed 14,802 people in France, roughly 82 percent of them aged 75 and over. Parisians who are elderly, disabled or isol…
Registered vulnerable residents in Paris0 at creation (2004) → 7500people
National register coverage under opt-in rules10percent of eligible people
City of Paris municipal budget, within the framework of France's Plan National Canicule · 1 source