Case study of
#00020 Ship liquid concentrate and reconstitute with tap water at the point of use
#00009
Implementer
Blueland (founder/CEO Sarah Paiji Yoo)
Timeline
Since Apr 1, 2019
Location
Description
Blueland launched in 2019 as a direct-to-consumer brand built on the concentrate principle: cleaning products are ~90%+ water, so it ships dry tablets and powders that the customer dissolves in tap water inside a reusable "Forever Bottle." Refill tablets arrive in compostable paper wrappers — no plastic pouches or dissolvable plastic films. The company reports this drastically cuts shipping emissions and home/retail storage. It expanded from home cleaning into personal care. This case is evidence for the concentrate approach: it demonstrates that "don't ship the water" is commercially viable and that customers will accept a dilute-at-home format when the reusable bottle and pre-measured dosing remove friction. Note the format here is tablet/powder; a liquid-concentrate shampoo is an adjacent but not identical product, and the brand had to build its own tablet manufacturing because contract manufacturers were not equipped for it.
Metrics
3Funding
Lessons learned
Sources
2Documented May 23, 2026