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Case study of

#00022 Launch in hotels and multi-unit buildings before expanding to consumers

California, USA

#00013

SuccessRegion

Implementer

State of California (Assemblymember Ash Kalra; Governor Gavin Newsom)

Timeline

Since Jan 1, 2023

Location

California, USA38.5816, -121.4944

Description

California Assembly Bill 1162, authored by Assemblymember Ash Kalra and signed by Governor Gavin Newsom in October 2019, prohibits lodging establishments — hotels, motels, resorts, bed-and-breakfasts and vacation rentals — from providing personal-care products (shampoo, conditioner, soap, lotion) in single-use plastic bottles smaller than six ounces in rooms or shared bathrooms. It took effect on 1 January 2023 for establishments with more than 50 rooms and on 1 January 2024 for smaller ones. Establishments instead use bulk/refillable dispensers. Enforcement is by written warning for a first violation, then fines (reported around $500 per day for subsequent violations). The bill was modelled on an earlier Santa Cruz ordinance, and New York State enacted a comparable measure effective January 2025. This case supports the hotels-first solution: it shows the hotel/lodging segment is where single-use personal-care packaging is being eliminated first, both by regulation and by industry pre-emption, making it the natural entry market for a refill system. The Personal Care Products Council opposed the bill, indicating incumbent resistance.

Metrics

3
Effective date, hotels with 50+ rooms2023-01-01
Effective date, hotels under 50 rooms2024-01-01
Minimum bottle size now permitted6ounces

Funding

State legislation (no direct programme cost); compliance costs borne by lodging establishments

Lessons learned

  • The hotel/lodging segment is the first place single-use personal-care packaging is being eliminated outright — by law as well as by voluntary industry action.
  • Phased compliance deadlines by establishment size (large hotels first, then small) eased the transition.
  • Regulation explicitly steered hotels toward bulk/refillable dispensers as the compliant alternative.
  • Incumbent industry bodies (the Personal Care Products Council) opposed the measure, confirming that regulation faces resistance and supporting the argument that durability needs a profit case, not just a mandate.

Documented May 23, 2026

Author AvatarArnaud Gissinger

communityfix.org