Case study of
#00022 Launch in hotels and multi-unit buildings before expanding to consumers
#00013
Implementer
State of California (Assemblymember Ash Kalra; Governor Gavin Newsom)
Timeline
Since Jan 1, 2023
Location
Description
California Assembly Bill 1162, authored by Assemblymember Ash Kalra and signed by Governor Gavin Newsom in October 2019, prohibits lodging establishments — hotels, motels, resorts, bed-and-breakfasts and vacation rentals — from providing personal-care products (shampoo, conditioner, soap, lotion) in single-use plastic bottles smaller than six ounces in rooms or shared bathrooms. It took effect on 1 January 2023 for establishments with more than 50 rooms and on 1 January 2024 for smaller ones. Establishments instead use bulk/refillable dispensers. Enforcement is by written warning for a first violation, then fines (reported around $500 per day for subsequent violations). The bill was modelled on an earlier Santa Cruz ordinance, and New York State enacted a comparable measure effective January 2025. This case supports the hotels-first solution: it shows the hotel/lodging segment is where single-use personal-care packaging is being eliminated first, both by regulation and by industry pre-emption, making it the natural entry market for a refill system. The Personal Care Products Council opposed the bill, indicating incumbent resistance.
Metrics
3Funding
Lessons learned
Sources
2Documented May 23, 2026