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Case study of

#00021 Fill-to-order, label-per-household, closed-loop container swap

France (nationwide, with Carrefour)

#00010

SuccessNational

Implementer

Loop (TerraCycle) in partnership with Carrefour

Timeline

Since Jan 1, 2019

Location

France (nationwide, with Carrefour)48.8566, 2.3522

Description

Loop, TerraCycle's reusable-packaging platform, is an explicit modern milk-round: products are sold in durable containers that are collected, cleaned and refilled rather than recycled. Loop launched at Davos in 2019 and piloted across multiple countries. France is the case where it reached genuine commercial scale: in partnership with the retailer Carrefour and a coalition of brands, the interoperable system grew to 370+ products across 345 supermarkets nationwide, with reporting indicating it became profitable and was on track toward ~800 stores. Consumers buy products nationally in reusable packaging, pay a deposit, use them, and return the empties — without cleaning — to any participating retailer. This case supports the closed-loop fill-and-refill solution: it shows the loop can close at industrial scale and pencil out — but, read together with the failed multi-country pilots, it indicates success depended heavily on a committed national retail partner and an interoperable (not per-brand) container system.

Metrics

3
Products available in reusable packaging370+products
Supermarkets carrying the system345stores
Store rollout trajectory345 stores~800 (on track)stores

Funding

TerraCycle / Loop with retail partner Carrefour and participating consumer-goods brands

Lessons learned

  • A closed-loop reusable-packaging system can reach industrial scale and become profitable.
  • Success depended on a single committed national retail partner (Carrefour) providing distribution and return points.
  • An interoperable, standardised container system — returnable to any participating retailer — worked better than bespoke per-brand packaging.
  • Allowing customers to return empties uncleaned (cleaning done centrally) removed a major friction point.

Documented May 23, 2026

Author AvatarArnaud Gissinger

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